Competence and impact of tools for BPR
نویسندگان
چکیده
Software tools for Business Process Reengineering (BPR) promise to reduce cost and improve quality of projects. This paper discusses the contribution of BPR tools in BPR projects and identi®es critical factors for their success. A model was built based on previous research on tool success. The analysis of empirical data shows that BPR tools are related to effectiveness rather than ef®ciency of the projects. Process visualization and process analysis features are key to BPR tool competence. Also success factors for BPR tools are different from those for CASE tools. # 1999 Elsevier Science B.V. All rights reserved.
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ورودعنوان ژورنال:
- Information & Management
دوره 36 شماره
صفحات -
تاریخ انتشار 1999